GreaseBook & TinyPumper Terms of Service
Effective Date: July 24, 2026
These Terms of Service (“Terms”) are an agreement between you and GreaseBook, LLC and TinyPumper, LLC (collectively, “we,” “us,” or “our”). They govern your use of our websites (including greasebook.com, tinypumper.com, and their subdomains), the GreaseBook software and mobile application, TinyPumper monitoring services, and related products and services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms.
Signed Agreements Come First
If you (or your company) have signed a separate agreement with us — including a TinyPumper Rental Service Agreement, an order form, or any other executed contract — that signed agreement governs your relationship with us. If anything in these Terms or elsewhere on our websites differs from a signed agreement, the signed agreement controls.
TinyPumper hardware trials and rentals are additionally governed by the TinyPumper 60-Day “Love It or Shove It” Trial Terms, which are incorporated into these Terms by reference.
Your Account
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to provide accurate account information and to notify us promptly of any unauthorized use. Account administrators control user access and permissions within their organization.
Subscriptions, Billing, and Cancellation
GreaseBook software. GreaseBook subscriptions are month-to-month by default. You may cancel at any time — settle any outstanding balance and walk away. Where a signed order form or agreement specifies a minimum term (for example, certain enterprise agreements or promotional arrangements), that signed document governs.
TinyPumper services. TinyPumper hardware and monitoring services are provided under the 60-Day Trial Terms and, for continuing customers, a signed Rental Service Agreement, which set out the applicable deposits, terms, and billing.
Fees are billed in advance on a recurring basis through the payment method you provide. You are responsible for applicable taxes.
Your Data
You own your data — not us. Your production data, well data, and operational information belong to you, and account administrators can export it at any time. You grant us the right to use your data to provide, maintain, develop, and improve the Services. We treat your data as your confidential information, as described in our Privacy Policy.
Our Intellectual Property
The Services — including software, hardware designs, documentation, trade secrets, and know-how — are and remain our intellectual property. We grant you a limited, revocable, non-transferable license to use the Services for your own internal business operations during the period you maintain access. You may not reverse engineer, disassemble, or recreate the Services or any equipment we provide, and you may not resell the Services or make them available to third parties without our prior written consent.
Acceptable Use
You agree to use the Services only for lawful purposes and only for your own internal operations. You may not use the Services to build a competing product, interfere with the operation of the Services, or attempt to gain unauthorized access to any systems or data.
Operational Aid Only; No Safety Function
The Services — including all sensors, gateways, software, data displays, reports, and alerts — are provided solely as an operational and informational aid. The Services are not a safety system, emergency notification system, or environmental protection system, and are not a substitute for regular physical inspection of your wells, tanks, and facilities or for prudent field operations. We do not guarantee that any reading, data display, or alert will be delivered, or will be accurate, complete, or timely. You remain solely responsible at all times for monitoring your operations, verifying field conditions, responding to operational events, and complying with all applicable laws and regulations. We have no liability for any loss, damage, spill, release, pollution, environmental or property damage, personal injury, loss of production, or regulatory fine or penalty arising out of or related to any missed, delayed, inaccurate, or incomplete reading, data display, or alert, or your reliance on the Services, regardless of cause, including any failure, error, or malfunction of the Services themselves or of any equipment, software, or network used to deliver them.
Disclaimer of Warranties
We will perform our obligations in a good and workmanlike manner. However, the Services rely on equipment, networks, and services provided by third parties (including the internet, cellular networks, and satellite networks) and on your proper installation, maintenance, and operation of any equipment or software. We are not liable for failures or errors caused by third-party equipment or services, or by your failure to properly install, maintain, or operate the system. Except as expressly stated in a signed agreement, the Services are provided “as is” without warranties of any kind, express or implied.
Limitation of Liability
To the fullest extent permitted by law, we will not be liable to you or any third party for special, indirect, incidental, punitive, or consequential damages — including lost profits, loss of production, loss of reserves, or loss of use — however caused and under any theory of liability, even if advised of the possibility of such damages. Our total aggregate liability for any claim arising out of or related to the Services will not exceed the total amount of fees you paid to us in the ninety (90) days before the event giving rise to the claim, except in cases of fraud, gross negligence, or willful misconduct on our part.
Indemnification
You agree to indemnify, defend, and hold us harmless from claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to your use of the Services, your violation of these Terms, or the acts or omissions of you or your employees, agents, contractors, or representatives — including claims arising from well-site operations, personal injury, property damage, or environmental events at facilities where the Services are used.
Force Majeure
Neither party is responsible for failure or delay caused by events beyond its reasonable control, including natural disasters, acts of God, war, labor disputes, government actions, or interruptions in third-party transportation, communication, or network services. Payment obligations are not excused by such events.
Governing Law and Disputes
These Terms are governed by the laws of the State of Oklahoma, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services will first be addressed through good faith negotiations. If a dispute cannot be resolved within thirty (30) days of written notice, it will be submitted to binding arbitration in Oklahoma County, Oklahoma, in accordance with the Oklahoma Uniform Arbitration Act, before a single neutral arbitrator. The arbitrator’s decision is final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will post the updated Terms on our websites with a new effective date, and where appropriate, notify you by email or through the Services. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
Contact Us
Questions about these Terms? Real folks on the other end:
GreaseBook, LLC / TinyPumper, LLC
205 NW 63rd St., STE 360
Oklahoma City, OK 73116
info@greasebook.com
www.greasebook.com | www.tinypumper.com